Testimonials - Customer Feedback
At Curtains-On-Line we are proud of our reputation and take customer care very seriously. Here is some of our recent customer feed back:
From: A Parker
Received: 19 January 2010
I just wanted to say how absolutely thrilled I am with the roman blinds
I received from curtains-on-line. They are beautifully made and the
fabric is stunning. Please could you thank all those people who have put
so much work into them. I am certainly going to order my next lot of
curtains from you and I will recommend you as well.
From: Frieda F
Received: 10 August 2009
Many, many thanks for the curtains - they look beautiful and I can't believe how quickly they arrived. I wish more companies were as customer focused. I ordered a curtain pole from Laura Ashley two weeks before the curtains and the curtain pole still has not arrived! So I don't know how they will look when I hang them up, but so far I am over the moon with the quality of the material and the workmanship... also the triple pleating is really beautiful. I will highly recommend you to neighbours and friends alike.
Many thanks
From: Clare
Received: 28 July 2009
The customer service that I have received has been second to none. The quality of the blind is excellent, I really couldn't have hoped for any better and the fit is great too. I wouldn't think twice about purchasing any other products from this site. Thanks to all the team!
From: Christine
Received: 8 May 2009
I received the roman blinds and they are already up, they fit perfectly and look like a million dollars, perfectly made with such lovely material and in such a short time since I placed my order too!!! so happy to have found you all.
thanks again
From: Mary S
Received: 9 April 2009
I am absolutely delighted I have found your website. We are now in our house three years and I have always been keeping my eye out for curtains in shops but nothing has ever jumped out at me. I ordered fabric samples from you earlier in the week which have now arrived, and it is great to check the colours against our decor. The quality seems really good and it is great the way you give instructions on measuring - really easy to follow. I have now submitted my order for 2 roman blinds and one cushion and can't wait for delivery.
I will also be ordering curtains in the near future and have saved my designs (great feature) so that I can check back in. I've also ordered further samples to make sure I am in fact choosing the correct curtain materials. I have a number of friends also looking for curtains and I will be sure to pass on your details.
Many thanks for the service so far.
Kind Regards
From: Jane
Received: 27 November 2008
I received my roman blind today and would like to thank you very much, I am extremely impressed with the precision in the making. I certainly will use your service again and recommend your company to my colleague's. On a scale of 10, your company gets my vote of 10/10.
Regards,
From: Bruce
Received: 30 October 2008
I just wanted to say Thank You to everyone who made our lovely Silk Curtains!
They are really lovely and very well made. The boxes and the packaging were really excellent.
Kind regards,
From: S Lattimer
Received: 21 October 2008
- Just to let you know I have received the roman blind ordered on your website and I have to praise the service I have received from you.
- Curtain samples were despatched immediately - this was especially good because I could actually match the material to the wall colour;
- Ordering was easy;
- Good discount;
- Speedy making of the blind;
- Delivery procedure excellent
I shall definitely be recommending your company to family and friends.
From: Lynda
Received: 11 September 2008
My curtains arrived and I am absolutely delighted with them. The
finishing on the curtains and tie backs are quite simply amazing and
the length and width are perfect. They are a credit to your company and
I appreciate also the priority you placed on getting them made up and
delivered to me following my previous email.
There was a lot of interest in the office here as to how the curtains would turn out as I had been telling my colleagues about your service. I hope that you receive some enquiries from some of my colleagues who now have first hand feedback about the quality of your work and many have looked at your website with interest. Kind regards,
From: June
Received: 20 August 2008
Thank you for my curtains. I am really pleased. The material is excellent with the chosen cushion covers, etc. An excellent service - worth a little extra. Thanks for your help.
From: Ulrike B
Received: 5 August 2008
Thank you for the wonderful curtains, they arrived beautifully packed, were perfect in every way and were extremely well finished. I checked my measurements with one of your staff members on the phone who was an absolute delight to deal with and v. knowledgeable - the whole process was a pleasure. I have no hesitation in recommending your service to others. Many thanks
From: Steve B
Received: 30 July 2008
Just to let you know that my roman blind and cushions have arrived. They are fantastic. Thank you. As I mentioned to you, I had a lot of trouble with a high street retailer regarding the making up of curtains and cushions in this fabric. My whole experience with your company has restored my faith and they look wonderful. My roman blind is superb as well and is nicely finished. Thank you to you and your staff once again.
From: Lisa C
Received: 13 June 2008
Just a little note to thank you for my blinds which I received yesterday. I'm so very pleased with them I can't thank you enough. I do have the rest of my house to finish so you will be hearing from myself very soon. Being a girl I thought I wouldnt be able to put them up myself but I must say I found them very easy to do. I will recommend you to all my friends and family. Many thanks
From: Fiona T
Received: 1 June 2008
I just wanted to say, yours is the best curtain fabric website I've come across. I love the fact that you can order samples so easily. Thank you!
From: L Montgomery
Received: 1 June 2008
After the stress of buying curtains for my new house, I was pleased to find this website that showed me how to easily measure up and choose the style I needed. I thought your website was the best I had found to achieve the look, (and cost) that I wanted. I am more than happy with the material that I chose, ("Renne Ivory Beige"), it was just my style!
Thanks for your help.
From: K Murdoch
Received: 16 April 2008
Just a note to thank you very much for the blinds and curtains. They are absolutely fantastic and fit perfectly. Everyone who comes comments on how lovel y they are. Thank you again.
From: C Oldman
Received: 3 April 2008
Just a note to say how delighted we are with all the curtains we have ordered from you recently. We have replaced all our curtains now and will not therefore need any more for quite a while. We are delighted with the materials chosen and all the curtains are beautifully made. We won't hesitate recommending you to other people.
From: J Patch
Received: 21 February 2008
I would just like to thank you for the curtains received yesterday. I have put them up and I am very very pleased with them, they look so good and the quality of the making of them is superb, thank you again, I will be back for more. Thank you once again for all your help
From: Elaine and Andrew
Received: 15 December 2007
Just a little thank you for a lovely completed order, all hung and ready for
Christmas. Excellent service as usual. Wishing you and your staff and well earned rest.
Happy Christmas
From: Caroline D
Received: 30 September 2007
Just to let you know that we're absolutely thrilled with our curtains so
thank you very much for such an excellent and easy service!
From: Alex
Received: 24 September 2007
Thank you very much for blinds - they arrived when you said they would and
are now up - they look very good - we are very pleased with them! - Thank
you!
From: P Smith
Received: 10 September 2007
I just wanted to leave a few words for your website. I have hung my curtains and they are SUMPTUOUS!! I was in turmoil trying to find the right colour and material for my refurbished bedroom and you had the perfect colour in silk. I want to say how easy it was to order on line, delivery was exactly as you stated and the product fantastic. I will definitely be back when we get round to refurbishing the lounge.
What a pleasure to do business with a company on the Internet. You did exactly what "it says on the tin"...!
THANK YOU.
From: Carol S
Received: 30 August 2007
I've received curtains and they are fab!! They even pulled them together for me so I didn't mess them up so all I had to do was hand them, just wanted to let you know they were received safe and sound, and will be looking to do a window in my porch very soon and will ring again for advice when I'm ready.
From: Debbie H
Received: 24 August 2007
Just wanted to let you know, I received my Curtains and Roman Blind safely this morning. They are superb quality, The colour matches perfectly with the decor. I cannot begin to tell you how thrilled I am with both, having been a little dubious about ordering online. I am so pleased that I did, this is quality you simply do not get from local stores. I am sure you get emails of thanks everyday, but we are all quick to moan and never to praise. Will certainly recommend you to others in the future. Thank you for making my day.
From: Karen B
Received: 30 July 2007
Just to let you know that my roman blind and cushions have arrived. They are fantastic. Thank you. As I mentioned to you, I had a lot of trouble with a high street retailer regarding the making up of curtains and cushions in this fabric. My whole experience with your company has restored my faith and they look wonderful. My roman blind is superb as well and is nicely finished. Thank you to you and your staff once again.
From: M H
Received: 26 July 2007
Thanks, it is very much appreciated as you can imagine with a new house you want new curtains and blinds and that takes time to choose, arrange and get delivered. You have been very helpful and saved me a lot of hassle. I wish all the people I have dealt with lately were as good as you.
From: R Robinson
Received: 20 July 2007
Thank you very much for the roman blind which I received yesterday. It is beautifully made and I am delighted. Thank you again
From: Mari R
Received: 19 July 2007
The curtains have arrived and they look beautiful. Thank you again for all your help and for being so incredibly fast!
We will definitely use your services again. I am looking forward to receiving the blinds. Kind regards
From: Andrea S
Received: 02 July 2007
I'm just dropping you a line to say how pleased I am with my curtains!
They came quicker than I expected and they fit perfectly.
I was a bit apprehensive about placing such a big order over the phone and trusting my measurements to be right... but they were and the curtains look stunning.
Everyone comments about them and asks where they came from, and I say lots of nice things about your company.
Thanks
From: Geoff W
Received: 20 June 2007
Hello, Picked up the Roman Blind and fitted it yesterday. (DHL delivered while we were out)
It was easy to fit, there was just the right amount of clearance for the recess and we are both very impressed with the quality if the workmanship, the patterns on either side of the seams match perfectly and the winding mechanism is very easy to use.
Many thanks
From: Allison R
Received: 30 April 2007
I would like to say thank you very much for my beautiful curtains. I am very pleased with them. The service I have had from ordering the curtains over the phone, to the delivery has been wonderful. I would like to say a special thankyou to Sinead, for her help of which nothing seemed too much trouble. I will definatly recommend curtains on line and will be ordering again in the future.
Once again many thanks.
From: L Beach
Received: 04 April 2007
The curtains arrived today and are now gracing my windows. I can't believe
you have managed to get such huge curtains to me in a week! They are
absolutely fantasic. Thank you to everyone at curtains-on-line for all your
hard work.
From: M Lovatt
Received: 02 April 2007
Hello, Just a bit of positive feedback from our order. We have just received our blind from yourselves today and we would just like to say thank you verymuch and what an excellent job that you have done.
Many Thanks
M Lovatt
From: V Ranson
Received: 21 March 2007
Just wanted to say thank you for the lovely curtains and cushions which I ordered from you. They are well made and the service your staff provided on the telephone, website and email system has been excellent. They look lovely in my newly decorated lounge.
Thanks again
From: Collette P
Received: 27 March 2007
Hi Sinead, just wanted to say a big thank you for the Roman Blinds, we have
finally finished decorating and put them up!! They finish the rooms off
beautifully, I will certainly order again in the future.
Many Thanks
From: B Taylor
Received: 12 March 2007
Received the curtains last Friday just after 9am which was brilliant
service at such short notice. The quality and workmanship is first class and Amanda and myself are
absolutely delighted that we have them in time for our guests arriving.
The whole process from looking at designs on your website to receiving
samples and then ordering is so easy, and at such a competitive price.
Please pass on my sincere thanks to all concerned as its been a long time
since I've come across such an efficient and friendly company who do
appreciate their customers.
Kind regards
From: C Shelley
Received: 09 March 2007
I would just like to say thank you for my curtains which arrived today. I am extremely pleased with the excellent quality of workmanship and could not have received better service.
very many thanks again,
From: Mary C
Received: 01 February 2007
The curtains arrived today!
They look perfect and beautifully made - actually the material in
quantity is even lovelier than the sample suggested. Thank you so much for your friendly, informative and helpful service.
Regards, Mary
From: Elizabeth S
Received: 31 January 2007
I have received my blinds and wanted to say how happy I am with them. They look fantastic, extremely professional. I have to say that the whole process has been very well managed and I have had really good customer service from you!
Have recommended to a number of friends and would use you again without hesitation.
Kind regards.
From: V Rought
Received: 29 January 2007
I wanted to thank you for my lovely blind. It is absolutely beautiful and really finishes my new kitchen off.
I was really pleased with the material you have used and also with the service you provide.
Many thanks once again.
From: J Adams
Received: 15 January 2007
I stumbled across your website the other day and ordered a sample from you which I received in record time, thanks.
I would just like to tell you that I think your website is fantastic, easy to use, informative and best of all when you have picked the fabric, heading etc you actually see a picture of it, just brilliant.
Have just ordered two more samples then will order curtains.
From: Edel M
Received: 4 January 2007
Thanks a million for the curtains, they arrived this morning and I have them up now - they look great! Will make sure to recommend you to friends and family,
thanks again
From: M
Received: 28 November 2006
Thanks for the roman blind, which arrived today. It is perfect and it was completed and delivered so quickly, I am amazed.
I will be in touch with you again soon to place orders for curtains.
From: J Bourne
Received: 23 November 2006
Can I say how delighted I am to have received my order about a fortnight
after I had placed it! Not only that but the quality and workmanship is
first class and the ease at putting the blind up - effortless. I am
absolutely thrilled to bits as I must admit to being slightly nervous
ordering such a product on-line. However, the quality of your website
persuaded me to. Needless to say my worries were groundless. I certainly
shall be using your company again - my only disappointment being that I
didn't find you sooner! Please pass on my thanks to all of your staff.
Kind regards
From: M Braid
Received: 22 November 2006
Fantastic - thanks to everyone who helped put everything together.
I will certainly recommend your company to friends - in fact, I already have and she is placing an order.......
Thanks and best wishes
From: K Riley
Received: 02 November 2006
It's very rare that I feel so compelled as to contact an organisation but I felt
I must in this case. This the third order I have placed with you over recent months and I must say
your customer service is second to none, especially seeing as you actually make the products as well
as despatching them.
Well done - keep it up
From: C McCluskey
Received: 01 November 2006
Dear Sinead,
Just to say thank you for the curtains and blind which arrived yesterday after only 7 days, they are fantastic and I am really pleased again with the quality and speed of delivery
Thanks again
From: M van Hilst
Received: 15 October 2006
I have received the remaining pair of curtains in excellent order last week
and am very pleased with the end result. Both pairs are stunning, made perfectly and exactly what I wanted them to
be. Thank you very much for all your help throughout the buying process.
Many thanks and best regards
From: J Clifton
Received: 05 October 2006
Hi Sinead,
Blind arrived on Tuesday, it's perfect, my daughter Alexia loves it and it matches her room beautifully. Would you please pass on my thanks to all at Curtains on Line, you have been brilliant, particularly you Sinead you are a star!
I look forward to using you again in the future.
Kind regards.
From: G Smith
Received: 02 September
Dear all at curtains-on-line
Just a quick note to say how delighted we are with the roman blind you made. It really transforms my daughters room. We edged it with a lovely glass droplet beading, which makes it a little more girly. Also it was so easy to put up, which is great as my husband hates putting up curtain tracks.
So on with the next room, we will certainly be back!!!!!!
Kindest Regards,
From: A Bligh
Received: 29 August 2006
Just a note to say that we are absolutely delighted with the curtains that arrived this morning. We will not hesitate to buy from you again, and will recommend you to our friends. Great service and speedy delivery - most impressive.
Regards, A Bligh
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